Does ba994 share my mobile number with others?

No. ba994 never sells or shares your mobile number with third parties. Limited information is shared only with authorized mobile banking services for payment verification, and those services are also prohibited from passing your number to third parties.

Will all my data be deleted if I close my account?

Partially. Financial transaction and KYC data must be retained for 5–7 years to meet legal requirements. However, marketing data and cookie data are deleted immediately. All data is securely destroyed once the designated retention period has ended.

Can ba994 see my betting history?

Yes, but only by authorized staff and only when necessary. Your betting history is used for security monitoring and responsible gaming purposes. This information is not shared externally.

How long does it take to correct my information?

Typically within 3–5 business days. Contacting support with the correct documents will speed up the process. Changes to KYC information may require re-verification.

How Will I Know If the Privacy Policy Changes?

For any significant changes, ba994 will notify you in advance via SMS or app notification. You can also check the "Last Updated" date at the top of the page at any time.

ba994 | Privacy Policy and How We Protect Your Data

1. Introduction

Welcome to ba994. ba994 takes the privacy of all its users very seriously. This Privacy Policy ("Policy") explains how ba994 collects, uses, stores, and protects your personal information.

By using the ba994 website or mobile app, you agree to this Privacy Policy. We believe transparency is the foundation of trust, which is why this policy is written in plain, clear language so every user can easily understand it.

This Privacy Policy Terms and Conditions Together, they govern your relationship with ba994. We recommend reading both documents in conjunction.

Our Commitment

Ba994 never sells your personal data to third parties. Your information is used solely to improve the services we provide to you.

2. What Information We Collect

Ba994 collects various types of information needed to deliver the right services to you. See below for a full breakdown of what is collected and how.

Registration Information

When creating an account on ba994, you are required to provide the following information:

Full name (as per National ID)
Mobile number (for mobile banking verification)
Date of birth (for age verification — 18+ mandatory)
Address (optional, may be required for KYC verification)
Email Address (Optional)

Identity Verification (KYC) Information

Before processing a withdrawal, ba994 requires you to complete the KYC process. The following documents may be needed:

Scanned copy of National ID (NID) or passport
Selfie or live photo (in some cases)
Proof of mobile banking account verification

Automatically Collected Information

Some technical information is collected automatically while you use ba994:

Data Type	Example	Purpose
Device Information	Device type, OS, browser	Ensuring Compliance
IP Address	Your Network ID	Security and Location Verification
Log Data	Login time, bet history	Account Monitoring
Cookies	Session tokens, preferences	Improving User Experience
Transaction Information	Deposit and withdrawal records	Financial Reporting & KYC

3. How Information Is Used

Ba994 uses the data it collects exclusively for the purposes listed below — never for commercial gain or sale to third parties.

1

Account Management

Your information is used to complete registration, login, and KYC verification.

2

Payment Processing

Your mobile banking details are used to accurately process deposits and withdrawals.

3

Security Assurance

Data is analyzed to detect and prevent fraud, multiple accounts, and money laundering.

4

Customer Support

The support team can access your information to help resolve issues related to your account.

5

Notifications and Updates

Used to send you important updates, bonus offers, and promotional information to your mobile.

6

Responsible Gaming

Your data is analyzed to detect problematic betting patterns and alert you in a timely manner.

Marketing Communications

You can opt out of promotional messages from ba994 at any time by contacting support. However, important account-related notifications will still be sent.

4. Data Sharing Policy

Ba994 is clear on this: we never sell your personal data. However, information may be shared in the following limited circumstances:

Legal Obligations

Ba994 is required to provide necessary information in response to government directives, court orders, or regulatory requests. Advance notice is generally not possible in such cases.

Payment Partners

Limited data is shared with approved mobile banking services — including bKash, Nagad, and Rocket — solely for transaction verification purposes. These partners are also bound by strict privacy policies.

Security Investigation

If fraud or money laundering is suspected, relevant information may be shared with the appropriate authorities. This is done to protect all users on the platform.

What We Don't Do

Ba994 never sells or transfers your personal data to advertisers, data brokers, or any other commercial third parties. This is our unwavering commitment.

5. Cookies & Tracking Technologies

Ba994's website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

Cookie Types

Essential Cookies: Used to maintain login sessions and store security tokens. The platform cannot function without these.
Functional Cookies: To remember your language preference and login details.
Analytics Cookies: Used to understand which parts of the platform are most visited. No personally identifiable information is involved.

Cookie Controls

You can disable non-essential cookies through your browser settings. However, turning off certain cookies may affect the functionality of some platform features.

6. Security Measures

Ba994 uses industry-leading security technology to protect your data. The following measures are always active:

256-bit SSL Encryption: All data transmitted between your browser and ba994's servers is fully encrypted.
Data Encryption: Sensitive data stored on our servers (passwords, KYC documents) is kept encrypted.
Access Controls: Only authorized ba994 staff can access limited information on a need-to-know basis.
Routine Security Audits: External cybersecurity experts regularly audit ba994's systems.
Suspicious Activity Detection: If unusual login activity or transactions are detected, your account is automatically secured.
Two-Factor Authentication (2FA): OTP verification for an added layer of security.

Your Responsibilities

While ba994 maintains strong security measures, keeping your password strong and not sharing it with anyone is your own responsibility. If you notice any issue, contact support immediately.

7. Your Rights

You have several important rights regarding your personal data on ba994. See below for a detailed breakdown of each right:

Right of Access

You can request to know what personal information ba994 holds about you. Contact support and you will receive a response within 7 business days.

Right to Rectification

If any of your information is incorrect, you can request a correction. Providing the relevant documentation will ensure a prompt update.

Right to Erasure

After closing your account, you can request deletion of any data that is not required to be retained by law.

Right to Restrict Processing

You may request that processing of your data be temporarily restricted under certain circumstances.

Right to Data Portability

You can request a copy of your data in a machine-readable format.

Right to Opt Out

You can opt out of marketing communications at any time — just let our support team know.

8. Data Retention Period

Ba994 does not retain your data longer than necessary. Retention periods vary depending on the type of information:

Account Information: For the duration your account is active, and for 5 years after closure (as required by law).
KYC Documents: 5 years after verification (in accordance with regulatory requirements).
Transaction Records: 7 years (as required by financial regulators).
Log Data & Cookies: Up to 1 year.
Support Conversations: 2 years after last contact.

Once the designated retention period ends, your data is securely deleted or anonymized.

9. Protection of Minors

Ba994 is intended for users aged 18 and above only. We do not knowingly collect information from minors.

Date of birth is verified at registration and users under 18 are not permitted to create an account. If a minor is found to have registered using false information, the account will be immediately suspended and all associated data deleted.

If you see a minor using ba994, please Responsible Gaming page let us know.

10. Contact & Complaints

For any questions or complaints regarding this Privacy Policy, please contact ba994's data protection team:

Email: [email protected]
Response Time: Responses are typically provided within 3–5 business days
Complaint Resolution: Complex cases may take up to 15 business days

Any privacy-related concerns you raise will be taken seriously and we will work to resolve them promptly.

Policy Change Notice

If significant changes are made to this Privacy Policy, ba994 will notify you in advance via SMS or an in-app notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.